How can I check my ticket status?

Ticket updates arrive by email, so your inbox is the best place to check.

How to follow your ticket

• Look for our emails. Each one includes your ticket number.
• Check spam or junk if you're expecting a reply.
• Ask for an update. Reply to any message in the thread and include your ticket number.

What the statuses mean

• Open: we're working on it.
• Pending: we're waiting on a reply from you.
• Solved: we believe it's resolved.

Can't find your ticket number? Email help@triumph-ent.com and we'll help.